THE ECOMMERCE EDGE Podcast with Jason Greenwood
Welcome to the new THE ECOMMERCE EDGE Podcast, formerly At the Coalface. THE ECOMMERCE EDGE with Jason Greenwood brings you the very best in eCommerce, Omnichannel and Retail SaaS tech & trends. With 20+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.
Listen on:
Episodes
Wednesday Oct 12, 2022
Wednesday Oct 12, 2022
Burc is the CEO & Co-Founder of Prisync - https://prisync.com
Prisync is a SaaS based, competitor price tracking, monitoring and dynamic repricing engine
Prisync helps eCommerce brands recover lost revenue and profits by ensuring they are always price competitive on the products they sell
A key stat from the pod: around 70% of the price movements that Prisync recommends are UP, not down!
In this episode, Jason and Burc discuss the power of pricing and how eCommerce brands can and should leverage dynamic pricing just like goliath retailers like Amazon do
Monday Oct 10, 2022
Monday Oct 10, 2022
For this session, we have the amazing Jonathan Day, Founder & MD of Aligent Consulting Australia as our guest mentor!
Jonathan discusses all things headless commerce on this episode of Mentoring Moments with Jason Greenwood
Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone
Wednesday Oct 05, 2022
Wednesday Oct 05, 2022
Eugene is the Co-Founder & CEO of eVouch - https://www.evouchapp.com
eVouch is a Shopify App that helps brands leverage the social influence and reach of their existing customers
eVouch allows brands to incentivise customers to share their purchase on their Instagram Stories as UGC (User Generated Content) via a single click widget on the Shopify order success page
eVouch makes it easy to generate & capture in the moment social UGC at the point of purchase
In this episode, Jason and Eugene discuss how brands can and should tap into their own customers' sphere of influence to help grow their sales and social reach via UGC
Monday Oct 03, 2022
Monday Oct 03, 2022
Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone
Wednesday Sep 28, 2022
Wednesday Sep 28, 2022
Andrew is the VP of Engineering at Zonos - https://zonos.com
Zonos is a SaaS based, API first, end-to-end cross-border commerce solution
Zonos helps brands simplify and scale international commerce including payments and anti-fraud
Zonos helps calculate & collect duty, taxes and fees and quote landed costs
In this episode, Jason and Andrew discuss the complexity of cross-border commerce and how brands can move the needle on growth while outsourcing the complexity to cross border platforms like Zonos
Monday Sep 26, 2022
Monday Sep 26, 2022
Welcome to 'Mentoring Moments', part of the At the Coalface Podcast Series
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone
Wednesday Sep 21, 2022
Wednesday Sep 21, 2022
Gaurav is the Founder & CPO of Avataar - https://www.avataar.ai
Avataar is a SaaS, AI driven 3D & AR image product image generation platform for eCommerce
With Avataar, brands can bring their own assets or use Avataar AI to generate world class 3D assets with ultra high photorealism
Avataar promises "2D to 3D Catalogue Transformation at Scale and Speed"Â
Avataar allows brands to create immersive, engaging experiences with cart integration in AR
Avataar is an API first platform that can be fully integrated within headless commerce experiences or using their native plugins with Shopify & BigCommerce
In this episode, Jason and Gaurav discuss the rise of 3D/AR/VR in commerce and how brands can leverage these technologies to improve customer experiences and stickiness
Tuesday Sep 20, 2022
Tuesday Sep 20, 2022
Welcome to 'Mentoring Moments', part of the At the Coalface Podcast Series
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone
Wednesday Sep 14, 2022
Wednesday Sep 14, 2022
Danil is the Co-Founder & CEO of Insense - https://insense.pro
Insense is a SaaS UGC & creator management platform
I discovered Insense when an article came out in Insider covering their $2.5M capital raise
I reached out to Danil to find out more and he agreed to come on to the Pod to talk about the Insense platform and why investors are so hot on it right now
In this episode, Jason and Danil discuss all things UGC, the Creator Economy, influencers, product testing, authentic product testimonials and reviews and more!
Monday Sep 12, 2022
Monday Sep 12, 2022
Welcome to 'Mentoring Moments', part of the At the Coalface Podcast Series
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone
Wednesday Sep 07, 2022
Wednesday Sep 07, 2022
Fran is the Founder & CEO of Hark - https://www.sendhark.com
Hark is a SaaS eCommerce customer service platform
Hark takes a completely new approach to customer service
Hark promises to deliver the 'perfect way to create a help desk ticket'
Hark allows customers to submit tickets via Audio or Video submission and then converts these into helpdesk tickets via AI
In this episode, Jason and Fran discuss the challenges of managing eCommerce customer service at scale and how to make it more seamless for customers and brands.
Monday Sep 05, 2022
Monday Sep 05, 2022
Welcome to 'Mentoring Moments', part of the At the Coalface Podcast Series
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page: https://www.greenwoodconsulting.net/jason-greenwood-mentor-sessions to register for the sessions in your time zone
Wednesday Aug 31, 2022
Wednesday Aug 31, 2022
Nisarg is the Co-Founder & CEO of Affable - https://www.affable.ai
Affable is an end to end SaaS platform & marketplace for Influencer Management
Affable delivers 3 core functions: Search, Management, Measurement
Affable exposes influencers to a huge range of brands and also exposes brands to a broad set of influencers that are a good fit based on brand specific criteria
In this episode, Jason and Nisarg discuss all things Influencer Marketing and how brands of any size and with almost any budget can leverage influencer marketing to grow their business
Monday Aug 29, 2022
Monday Aug 29, 2022
Welcome to 'Mentoring Moments', part of the At the Coalface Podcast Series
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page: https://www.greenwoodconsulting.net/jason-greenwood-mentor-sessions to register for the sessions in your time zone
Wednesday Aug 24, 2022
Wednesday Aug 24, 2022
Mark is the Founder & MD of Convergence - https://convergence.co.nz
Convergence are eCommerce & omnichannel system integration specialists
Convergence have developed their own 'iPaas' integration platform called CODI
Convergence leverages CODI to deliver seamless systems and data integration for eCommerce brands to increase efficiency and reduce/eliminate double handling
Convergence has deep expertise in eCommerce systems and data integration and automation
In this episode, Jason and Mark discuss all things eCommerce/omnichannel integration and how brands can benefit massively from the added efficiency this brings to their operations
Monday Aug 22, 2022
Monday Aug 22, 2022
Welcome to the first episode of 'Mentoring Moments', part of the At the Coalface Podcast Series
Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions
These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more!
The episode title outlines some of the topics covered in the episode for reference
If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page: https://www.greenwoodconsulting.net/jason-greenwood-mentor-sessions to register for the sessions in your time zone
Wednesday Aug 17, 2022
Wednesday Aug 17, 2022
Nigel is the Founder & MD of Matter Design, an eCommerce agency based in Australia - https://matterdesign.com.au
Jason has been privileged to work jointly with Nigel and his team on a couple of recent projects
Jason felt that sharing our positive experiences partnering together as consultant and agency might be invaluable to merchants and the wider eCommerce ecosystem
Consultants and agencies can often find themselves at odds with one another, to the detriment of their joint clients
In this episode we share our experiences and how the relationship can and should be structured for ultimate client/merchant benefit
This episode answers common questions like:
- What are the benefits of a consultant vs an agency?
- When should we engage a consultant or an agency?
- How do consultants & agencies work together and how do we get the best out each?
Wednesday Aug 10, 2022
Wednesday Aug 10, 2022
Dana is the Founder & CCO of Parcel Perform - https://www.parcelperform.com
Parcel Perform is a SaaS based plug and play, end to end platform for eCommerce shipment tracking
Parcel Perform is the leading delivery experience platform for eCommerce businesses worldwide
They have deep expertise in data and logistics and create unique end-to-end customer journeys and highly optimized logistics operations
The net result is an end customer experience that fully informs customers along the entire fulfilment journey, from order to delivery
This data informed journey and automated communication system dramatically enhances the customer's delivery experience and simultaneously reduces WISMO (Where Is My Order) customer service requests, reducing costs
In this episode, Jason and Dana discuss all things UI/UX/CX related to the eCommerce fulfilment experience and how brands can and should make this a key point of difference to positively stand out in the minds of their customers
Wednesday Aug 03, 2022
Wednesday Aug 03, 2022
Rhys & Chris are the Co-Founders of SparkLayer - https://www.sparklayer.io
SparkLayer is a SaaS based plug and play Shopify App that adds powerful B2B functionality to Shopify
Anyone that's worked with Shopify knows it lacks B2B functionality in a big way
SparkLayer addresses this by adding in crucial B2B functional support like, tiered pricing, pricelists, tiered/group customer accounts, quotes and much more
In this episode, Jason, Rhys and Chris discuss all things B2B eCommerce, Shopify, the B2B commerce opportunity and how B2B merchants can create sustainable, self-service digital offerings for their customers
Wednesday Jul 27, 2022
Wednesday Jul 27, 2022
Max is the Co-Founder and MD of Klar - https://www.getklar.com
Klar is a SaaS based plug and play BI, analytics and reporting tool for eCommerce
Klar natively connects to platforms like Shopify, WooCommerce, Google, Facebook and others
Klar is designed to provide deep eCommerce performance analytics without the need for a data analyst/scientist
Klar says: "Stop running your businesses on spreadsheets and, in turn, frustrating your team. With Klar, you can centralize all your data in one place and customize it to your reality. Save time and get clarity on how to profitably grow, with Klar"
Klar was developed originally to scratch an itch for the founders and was then commercialised as the 'single source of truth for eCommerce'
In this episode, Jason and Max discuss all things eCommerce data and analytics and what this means for eCommerce brands that want to leverage this data for smart growth