E144: Talking eCommerce Consultants vs Agencies - How Merchants Can Get the Best Results w/ Nigel Poole, Matter Design - At the Coalface Podcast - 18 August 2022

• Nigel is the Founder & MD of Matter Design, an eCommerce agency based in Australia - https://matterdesign.com.au
• Jason has been privileged to work jointly with Nigel and his team on a couple of recent projects
• Jason felt that sharing our positive experiences partnering together as consultant and agency might be invaluable to merchants and the wider eCommerce ecosystem
• Consultants and agencies can often find themselves at odds with one another, to the detriment of their joint clients
• In this episode we share our experiences and how the relationship can and should be structured for ultimate client/merchant benefit

• This episode answers common questions like:

  - What are the benefits of a consultant vs an agency?

  - When should we engage a consultant or an agency?

  - How do consultants & agencies work together and how do we get the best out each?