In this episode we have Peter Ratcliffe on the show. Peter is a longstanding digital expert and Head of Digital for Retail Apparel Group in Australia. He manages omni-channel operations for RAG and offers his advice on how to organise digital teams and drive digital transformation within organisations.
Peter won the Trailblazer award from Magento at Magento Live in late 2016 in recognition of his contribution to eCommerce innovation & leadership.
1:20 - Background in IT
3:00 - Digital Teams
5:00 - Digital Skillsets
8:35 - Who Owns the Data?
10:25 - Importance of Business Skills
11:50 - Advice for Young Guns of Digital
14:40 - Practical Skills
17:00 - Merchant Side Experience
20:00 - A Passion for Fashion
23:30 - Magento Trailblazer
26:30 - Magento 2 & Large Scale Project Management
31:00 - Selecting the Right Technology & Partners
40:10 - Who Stands Out?
44:00 - Change Management & The C Suite
46:00 - Staying on the Cutting Edge
49:35 - Gray Hairs vs Young Guns
55:20 - Goals & Aspirations